Frequently Asked Questions

Find answers to common questions about our musical instruments, services, and policies

What types of musical instruments do you sell?
We offer guitars, keyboards, drums, wind instruments, string instruments, and professional audio equipment. Our catalog includes both beginner and professional grade instruments.
Do you provide warranty on instruments?
Yes, all new instruments come with manufacturer warranty ranging from 1 to 3 years depending on the brand. We also offer extended warranty options for additional coverage.
Can I try instruments before purchasing?
Absolutely. Visit our showroom to test any instrument. Our staff will help you find the right fit for your needs and skill level.
What payment methods do you accept?
We accept cash, credit cards, debit cards, and bank transfers. Installment payment plans are available for purchases over $500.
Do you offer instrument repair services?
Yes, our certified technicians provide repair and maintenance services for most instruments. Contact us for a free estimate on your repair needs.
How long does shipping take?
Standard shipping takes 3-5 business days. Express shipping options are available for 1-2 day delivery. Local customers can choose free in-store pickup.
What is your return policy?
We offer 30-day returns on unused instruments in original packaging. Opened items can be returned within 14 days with a 15% restocking fee.
Do you buy used instruments?
Yes, we purchase quality used instruments. Bring your instrument to our store for evaluation and we'll make you a fair offer based on condition and market value.
Are lessons available for beginners?
We partner with experienced music teachers who offer private lessons. Ask our staff for recommendations based on your instrument and schedule preferences.
Do you stock accessories and spare parts?
Yes, we carry strings, picks, drumsticks, reeds, cases, stands, cables, and other accessories. Special order items typically arrive within one week.
Can I order instruments not in stock?
Certainly. We can order any instrument from our suppliers. Delivery time varies by manufacturer but typically takes 2-4 weeks. No upfront payment required.
Do you offer rental programs?
Yes, we rent instruments for students and short-term needs. Monthly rental fees start at $25. Rent-to-own options available with rental payments applied toward purchase.
What brands do you carry?
We stock major brands including Yamaha, Fender, Gibson, Roland, Casio, Pearl, and many others. Our selection includes both budget-friendly and premium options.
Is gift wrapping available?
Yes, we provide complimentary gift wrapping for all purchases. Gift cards are also available in any denomination for those unsure what to buy.
Do you offer price matching?
We match competitor prices on identical new instruments. Bring us a current written quote or advertisement and we'll match or beat the price.
What are your store hours?
We're open Monday through Saturday 10am to 7pm, and Sunday 12pm to 5pm. Extended hours during holiday season. Check our website for holiday closures.
Can instruments be shipped internationally?
Yes, we ship worldwide. International shipping costs and delivery times vary by destination. Customer is responsible for any customs duties or import taxes.
Do you offer student discounts?
Students receive 10% off select instruments and accessories with valid student ID. Discount applies to in-store purchases only and cannot be combined with other offers.

About Our Music Store

Providing quality instruments since 2015

Music Store Interior

Our Story

We started in 2015 as a small shop with a simple goal: to help musicians find the right instruments for their needs. Over the years, we have grown into a trusted destination for both beginners and professionals.

Our team consists of experienced musicians who understand what customers need. We test every instrument we sell and provide honest recommendations based on your skill level and budget. This approach has helped us build strong relationships with our community.

Today, we offer a wide selection of guitars, keyboards, drums, wind instruments, and professional audio equipment. We work directly with manufacturers to ensure competitive pricing and authentic products. Our store has become a place where musicians come not just to buy instruments, but to get reliable advice and support.

Musical Instruments Collection

What We Offer

We maintain a large inventory of instruments from trusted brands. Our selection includes entry-level options for students and high-end professional gear for working musicians. Every product goes through quality checks before reaching our shelves.

Beyond selling instruments, we provide repair services, maintenance support, and setup assistance. Our technicians have training in instrument care and can help extend the life of your equipment. We also offer flexible payment plans to make quality instruments more accessible.

Customer service is important to us. We take time to understand your requirements and help you make informed decisions. Whether you need a first guitar or professional recording equipment, our staff provides practical guidance without pressure. We want you to find the right instrument that fits your needs and budget.

Our Mission

We aim to make quality musical instruments accessible to everyone in our community. Our focus is on providing honest service, fair prices, and reliable products. We believe that having the right equipment should not be complicated or expensive. By maintaining strong relationships with manufacturers and offering knowledgeable support, we help musicians at every level find instruments they can trust. Our commitment is to serve our customers with integrity and expertise, ensuring that every purchase meets their expectations and supports their musical growth.

Quality Products

We stock instruments from established manufacturers and verify authenticity. Every item meets our quality standards before we offer it for sale.

Expert Guidance

Our staff includes trained musicians who provide practical advice. We help you choose instruments based on your actual needs and experience level.

Fair Pricing

We maintain competitive prices through direct partnerships with suppliers. Our goal is to offer good value without compromising on quality or service.