Last Updated: January 2025
Music Instruments Store
Welcome to our Music Instruments Store. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your data in compliance with the Singapore Personal Data Protection Act (PDPA), the European Union General Data Protection Regulation (GDPR), and other applicable international privacy laws.
Kacoqyi, registered with ACRA under UEN 201304062D, operates this website and is the data controller responsible for your personal information.
We collect personal information that you voluntarily provide to us when you:
We automatically collect certain information when you visit our website, including:
We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience and analyze website performance. Detailed information about our cookie usage is provided in Section 4 below.
We process your personal data based on the following legal grounds and for these specific purposes:
We do not sell your personal information to third parties. However, we may share your data with the following categories of recipients:
We share limited data with analytics and advertising platforms as detailed in Section 6 below.
We may disclose your information when required by law, court order, or governmental regulation, or when necessary to protect our rights, property, or safety.
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity.
Our website uses cookies and similar technologies to provide functionality, analyze performance, and deliver personalized advertising. Here's what you need to know:
We use Google Analytics to collect anonymous statistical data about website usage, including page views, session duration, bounce rates, and user demographics. This helps us understand visitor behavior and improve our website. Google Analytics uses cookies to track your interactions across sessions and devices.
We implement Google Ads conversion tracking to measure the effectiveness of our advertising campaigns. Google Ads remarketing cookies allow us to show targeted advertisements to visitors who have previously visited our website as they browse other websites within the Google Display Network. This helps us promote relevant musical instruments and accessories based on your interests.
The Facebook Pixel is a piece of code that tracks visitor actions on our website, including page views, product views, add-to-cart events, and purchases. This data helps us measure advertising effectiveness, build targeted audiences for Facebook and Instagram ads, and create lookalike audiences. Facebook may use this information for its own advertising purposes in accordance with Facebook's Data Policy.
You have several options to control or disable cookies:
Please Note: Disabling cookies may affect website functionality and prevent you from accessing certain features, including the shopping cart and checkout process.
Under GDPR, PDPA, and other applicable privacy laws, you have the following rights regarding your personal data:
You can request a copy of all personal data we hold about you, including information about how it's being processed.
You can request that we correct any inaccurate or incomplete personal information we hold about you.
You can request deletion of your personal data when it's no longer necessary for the purposes it was collected, or if you withdraw consent.
You can request to receive your personal data in a structured, commonly used, machine-readable format and transmit it to another controller.
You can object to processing of your personal data for direct marketing purposes or when processing is based on legitimate interests.
Where processing is based on consent, you can withdraw your consent at any time without affecting the lawfulness of processing before withdrawal.
You will not receive discriminatory treatment for exercising any of your privacy rights.
You can request restriction of processing in certain circumstances, such as when you contest the accuracy of the data.
To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within 30 days as required by applicable law.
We partner with various technology platforms to operate our business and deliver services. Here's how your data is shared:
We share website usage data, conversion events, and anonymized user identifiers with Google. Google processes this data to provide analytics services and facilitate targeted advertising. Data shared includes: page views, events, transaction data, device information, and approximate location. Google may combine this data with information from other Google services you use.
The Facebook Pixel sends data about your website activities to Facebook, including: page views, product views, add-to-cart actions, purchases, and device information. We may upload hashed email addresses to create Custom Audiences for targeted advertising. Facebook uses this data to attribute conversions to ads, optimize ad delivery, and build lookalike audiences.
If we use Bing Ads, we share conversion data and user behavior information with Microsoft to measure advertising effectiveness and deliver targeted ads through the Microsoft Advertising network. This includes page visits, conversion events, and device information.
Data Processing Agreements: We maintain data processing agreements with all major platform partners to ensure they process your data in compliance with GDPR and PDPA requirements.
We respect Global Privacy Control (GPC) signals transmitted by your browser. GPC is a technical specification that allows you to broadcast your privacy preferences automatically.
Global Privacy Control is a proposed standard that enables you to signal your privacy preferences to websites you visit. When enabled, it communicates that you wish to opt-out of data sharing and sale.
When we detect a GPC signal from your browser, we will:
You can enable GPC through:
Important Statement: We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you. All decisions that materially impact your rights, interests, or access to our services are made with human involvement and oversight.
While we may use automated tools to analyze customer preferences and recommend musical instruments, these recommendations do not affect your ability to browse, purchase, or access any products on our website. You always have full control over your purchasing decisions.
We implement comprehensive technical and organizational security measures to protect your personal information: