Our Featured Projects

Browse through our collection of successful music store projects and collaborations. Each project represents our commitment to quality service and customer satisfaction in the musical instruments industry.

Store Expansion

Downtown Showroom Launch

We opened a new showroom in the downtown area to better serve local musicians and students. The location features an acoustic testing room, workshop space, and expanded inventory of guitars, keyboards, and professional audio equipment for serious musicians and beginners alike.

Completed: March 2023
Retail Acoustic
Education Program

School Partnership Initiative

Partnered with fifteen local schools to provide musical instruments and maintenance services for their music programs. This initiative helped over five hundred students access quality instruments at affordable rates. We also offer regular workshops and repair clinics to support music education in our community throughout the year.

Completed: June 2023
Education Community
Product Line

Premium Guitar Collection

Launched an exclusive collection of handcrafted guitars from renowned international makers. Each instrument is carefully selected and tested by our team. The collection includes acoustic, electric, and bass guitars suitable for professional performers and collectors. We provide detailed specifications and authenticity certificates with each purchase for quality assurance.

Completed: September 2023
Premium Guitars
Service Enhancement

Professional Repair Workshop

Established a full-service repair workshop staffed by certified technicians with decades of combined experience. We handle repairs, modifications, and custom setups for all instrument types. Our workshop uses professional tools and genuine parts to ensure quality results. Average turnaround time is seven days with express service available for urgent needs.

Completed: November 2023
Repair Service
Digital Platform

Online Shopping Experience

Developed a comprehensive online store with detailed product information, video demonstrations, and customer reviews. Customers can browse our full catalog, compare instruments, and make secure purchases with multiple payment options. Free shipping on orders over two hundred dollars. We offer a thirty-day return policy and responsive customer support via chat and email.

Completed: January 2024
E-commerce Digital
Event Series

Monthly Live Music Sessions

Organized monthly live music events featuring local artists and bands in our showroom. These events create a space for musicians to perform, network, and test our instruments in a live setting. Each session attracts fifty to eighty attendees including musicians, students, and music fans. Recordings are shared on our social media channels.

Completed: April 2024
Events Live Music

Customer Reviews

Real feedback from musicians who trust our store

Wei Zhang
Marina Bay, Singapore

Bought my first acoustic guitar here last year. Staff really knew their stuff and helped me pick something within budget. Sound quality is great for the price. Only minor issue was the strings needed changing after two weeks, but that's normal I guess. Would definitely shop here again when I'm ready to upgrade.

7 months ago
Priya Sharma
Orchard, Singapore

Good selection of keyboards and digital pianos. I purchased a mid-range model for my daughter's lessons. The demo they provided was helpful. Delivery took a bit longer than expected, about five days instead of three. But the product arrived in perfect condition and she loves it. Price was competitive compared to other stores.

11 months ago
Ahmad Ibrahim
Tampines, Singapore

Decent store for basic instruments. Got a beginner drum set for my son. It's okay for practice but not professional quality. The staff was friendly enough though not super knowledgeable about drums specifically. Price point was fair. Setup instructions could have been clearer. Overall it serves its purpose for a beginner.

14 months ago
Sarah Tan
Raffles Place, Singapore

Excellent experience buying my violin here. The staff member who helped me was a violinist himself and gave great advice on bow selection and rosin. They had a nice quiet room where I could try different instruments. Prices are reasonable and they threw in a free shoulder rest. Very happy with my purchase and the after-sales support.

5 months ago
David Lee
Jurong, Singapore

Picked up an electric bass and small amp combo. Good range of products to choose from. The guy helping me was patient while I tested several models. One thing though - the amp had a slight buzzing sound initially but they exchanged it without hassle. Appreciate the straightforward return policy. Will come back for accessories.

1 year ago
Mei Ling Wong
Bedok, Singapore

Really impressed with their ukulele collection. Bought one for casual playing at home. The staff didn't pressure me into buying expensive models which I appreciated. They showed me proper tuning and basic chords before I left. Nice touch. The instrument sounds lovely and stays in tune well. Great value for money honestly.

9 months ago
Raj Kumar
Ang Mo Kio, Singapore

Bought guitar strings and picks here regularly. Convenient location and decent prices. Sometimes they're out of stock on popular brands which is annoying. But when they have what I need, it's a quick in and out. Staff is okay, not overly friendly but gets the job done. Loyalty program would be nice for regular customers like me.

4 months ago
Jessica Lim
Singapore

Fantastic service when I was looking for a flute for my music class. The lady who helped me was super knowledgeable and patient. She explained the differences between student and intermediate models clearly. I ended up getting a quality instrument that's perfect for my level. They also offer maintenance services which is really convenient. Highly recommend this place.

16 months ago
Marcus Tan
Marina Bay, Singapore

Got a capo and tuner here last month. Small purchase but they treated me well regardless. Prices are slightly higher than online but you get to see and test the products first. The tuner works perfectly. Only wish they had more variety in guitar accessories. But for basic needs, this place does the job fine.

3 months ago
Siti Nurhaliza
Tampines, Singapore

Wonderful experience purchasing a saxophone here. The staff member was a former band player and gave me tons of useful tips on maintenance and care. They let me try several models without rushing me. The price included a quality case and cleaning kit. Follow-up service has been excellent too. They checked in after a month to see how everything was going.

18 months ago
Chen Wei
Orchard, Singapore

Bought a harmonica set for hobby playing. Selection was okay but not huge. Staff was helpful in explaining the different keys and when to use them. Product quality seems fine so far after two months of use. Packaging could be better - arrived with a small dent in the box. But the harmonicas themselves were undamaged so no real complaint.

6 months ago
Aisha Rahman
Bedok, Singapore

Best music store experience I've had. Purchased a classical guitar and the staff spent over an hour helping me find the right fit. They checked the action, tuning stability, and tone quality of each guitar I tried. No pressure to buy the most expensive one. They genuinely wanted me to find what suited my playing style. Customer service is top notch here.

2 years ago
Ryan Ng
Jurong, Singapore

Solid place for music gear. Got drumsticks and a practice pad here. They had what I needed in stock which was good. Prices are fair, maybe slightly above average but the convenience factor makes up for it. Staff could be more enthusiastic but they're professional and efficient. Would return for future purchases when I need something quickly.

8 months ago

Get in Touch

Have questions about our instruments or need expert advice? Our team is here to help you find the perfect sound for your musical journey.

Send Us a Message

Data Protection Notice:

Your personal information (name, email, phone, message) will be collected and stored for the purpose of responding to your inquiry. We comply with Singapore's Personal Data Protection Act (PDPA) and will not share your information with third parties without your consent. You have the right to access, correct, or delete your data at any time by contacting us at sales@kacoqyi.com. For more details, please read our Privacy Policy.

Contact Information

📧
Email

sales@kacoqyi.com

📞
Phone

+65 8305 6842

📍
Address

International Plaza, Anson Road, Building 10, Floor 30, Office 2, Tanjong Pagar, 079903, Singapore

Opening Hours

Monday - Friday 10:00 AM - 8:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM

What to Expect

When you contact us, our experienced team will respond within 24 hours during business days.

We offer personalized consultations to help you choose the right instrument based on your skill level, musical preferences, and budget.

Visit our showroom to try instruments in person or schedule a video consultation for online guidance.